Public Speaking Service

We are comfortable being in the trenches with you.  We actually live there ourselves.  Combining knowledge from decades of hospitality experience with humor, to create informative and interactive presentations ranging from small internal company meetings to large...

Extreme Hotel Makeover

Extreme Hotel Makeover With millions of hotels around the world, the hotel industry is certainly very competitive. There are hotels charging thousands of dollars per night – catering purely for the rich, famous and lavish. Yet on the complete opposite end of the...

On the Outside of Your Restaurant Looking In

On the Outside of Your Restaurant Looking In Many aspiring owners of restaurants and bars do not fully understand the role they should play in the business. They are convinced that working in the business is all that is needed to create a profitable business. One of...

Cross Selling To Hotel Guests

Cross Selling To Hotel Guests. A Hidden Secret to Success Guests of hotels and resorts at the top end of the hospitality range of properties are being under-serviced. The impact is felt directly on the top line of sales and potentially indirectly through return...